Support
Last updated: 2026-09-29
Questions, problems or ideas about Mailbees for iPhone, Mac and Android: write to pentabion@gmail.com. We usually reply within two business days. Please include your device, system version and app version (shown at the bottom of Settings).
How do I add a contact?
Mailbees needs no phone number, so people are added by invitation. Open the invite screen in the app and show your QR code, or send the invite link (https://mailbees.online/i#…) in any other messenger. The link opens Mailbees; if the app is not installed yet, the page tells how to get it.
Where is my message history?
Only on your devices. The server deletes every message as soon as it is delivered, so we cannot restore chats if the app is deleted or the phone is lost. To keep your history on a second screen, link a Mac: it gets the history over a QR code and all new messages.
Notifications do not arrive
Check that notifications for Mailbees are allowed in the system settings and that Focus or battery saver does not silence them. Notifications never contain the message text: the app shows it once opened.
Blocking and reports
Block or report anyone from the chat menu, a message menu or the contact screen. Messages from people who are not your contacts arrive as message requests. The rules are in the Terms of Use.
Deleting your account
Settings → Delete account removes the account from the server and all data from the device. If you no longer have the device, see the Privacy Policy.